Ahh Woof Woof

Returns

 Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 Refunds

 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will be applied to your original credit card or original method of payment that was used. 

 Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of the return.

 

Return Shipping and Exchanges

 You will be responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, this is to cover our return cost to our suppliers. 

Dependent on your location, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item of high value, we recommend that your consider using a track-able shipping service or purchasing shipping insurance.

We Cannot guarantee or take responsibility for receiving your return item(s).